Returns & Exchanges

At Underbrush, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items. Our goal is to make the process as seamless as possible so you can find the perfect fit for your lifestyle.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

3

Drop Off Package

Hand over your package to any authorized courier location, ensuring all original tags are attached and the garment is in its original condition.

4

Receive Refund

After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing